Home – Caregiver, Nanny, Household Staff Agency Vancouver2022-10-04T19:12:07+00:00

All The Help Your Family Needs

Serving families throughout British Columbia since 1977.

All The Help Your Family Needs

Serving families throughout British Columbia since 1977.

Click here to learn more about our COVID-19 policy

Who We Are

Ace Personnel is a family-run, non-franchise agency that has been providing home care support throughout British Columbia for over 40 years. We encourage our Clients to help choose the care most suited for their needs and comfort. “Tailored to Fit.

We provide part-time, full-time, temporary, “Live in or out” Nannies, Caregivers, Companions, Care-Aides, and Household Staff. We are here to help you continue to enjoy your independence of your daily routine in the comfort of your own Home.

ACE Personnel - 40 years of experience in Elderly Home Care - Nanny Care - Homemakers

From Our Family To Yours

We are family owned and operated. Our goal is to provide you with the same exceptional standard of care that we rely on to look after our own family members.

Our Services

The core focus of all of our services is to establish and maintain long term relationships and to provide you and your loved ones personalized, affordable and consistent service. Staffing generations of homes fitting your families needs!


Our experienced caregivers offer personalized at-home support for your most vulnerable family members. Our focus is to provide seniors with an enhanced quality of life through services such as mobility assistance, exercise routines, nutritional management, companionship, and more.

Looking for a nanny/caregiver? Click below to learn more!


Achieve the ultimate peace of mind by relying on professional childcare services. Support your children through their formative years with an experienced nanny that helps maintain the safe and nurturing environment you’ve established within your home.

Household Staff

Relieve yourself of household chores with our team of skilled homemakers. Our services include meal planning and preparation, housekeeping, shopping, laundry, pet care, gardening, and more. We take care of your to-do list so that you don’t have to.

What Our Clients Say About Us

Over the past 40+ years we’ve had the pleasure to help a great amount of families all over Vancouver and B.C. Here’s what some of them wanted to share about our caregiver, nanny and housekeeping services!

I haven’t hesitated to recommend Ace to colleagues and friends seeking a home care worker, often with some urgency.  They have been consistently happy with the choices offered to them.

I think the success of Ace Personnel reflects that it is run as a hands-on business whose goal is to find the right care aid for a specific employer, but to represent the needs of both the family and the care aid.

As a retired physician and daughter of elderly parents I have employed over 10 home care workers over the years, all provided by Ace.  Without exception, every Ace care worker has been hard working, trustworthy, respectful and professional.


ACE Personnel is a family owned and operated service founded in 1977 by Diane Anderson (“Mrs. A.) . It began as a home-based business and has since been devoted to helping the local community with childcare and home care solutions.

Rebecca General Home Care Services Inquiries


Becca is the daughter of the founder of ACE. She currently is the owner of ACE Personnel. Having worked for ACE over the years as a young adult and having a thirty plus year background in real estate, Becca understands the importance of finding each Individual their perfect fit.

Hilda - Elderly Care - Caregiver Services - Vancouver


Hilda holds a Bachelor’s Degree in Education and has worked as a Nurse aide in Singapore and a Government employee in the Philippines. Hilda provides a wealth of experience with over 15 years at Ace Personnel giving  trusted advice on finding the right caregiver for her Clients.

Jancie - Childcare - Housekeeping Services - Vancouver


Janice started her career at ACE Personnel in 1996 through a recommendation from her school counselor. Over the past 25 years she has been placing nannies, caregivers and housekeepers. Besides that, Janice now manages the day to day operations of the company.

Are you interested in joining our family of caregivers, nannies and household staff? Click the button below to view our current job openings!

Frequently Asked Questions (FAQ’s)

Is a nanny an employee or a contractor?2021-05-03T19:48:27+00:00

Most of the time, the Canada Revenue Agency, the Ministry of Labour and the courts find that nannies are considered employees and not contractors. To determine the status of the nanny in your household, you will have to answer either yes or no to the following three questions.

  1. Is the nanny in control: Does the nanny choose the work they do on their own, or do you specify the work to be done? Can the nanny choose her hours and do you review the work that has been done?
  2. What equipment does the nanny use: do you have the right of use over the tools and equipment used by your nanny for her work? Do you supply the equipment needed for the nanny to care for your children (cribs, strollers, …)?
  3. Is the nanny being reimbursed for costs during her work: Do you reimburs the nanny for purchase made for children activities (for example: visiting a playground)? Does the nanny get reimbursed for her transportation costs during working hours?
  4. Do you have an ongoing relationship with your nanny for an extended period of time?

Your nanny will be considered an independent contractor if the answer to these question was no, and she will be considered an employee of yours if the answer to these questions was yes.

However, we strongly recommend for you to obtain legal advice from a lawyer to be certain on whether the status of your nanny is one of employee or independent contractor.

How do I become a nanny?2021-04-30T22:46:53+00:00

Looking to jumpstart your career as a nanny in Vancouver? Being a nanny is a rewarding career and there are many benefits, such as flexible hours and friendly, comfortable work environments.

Our nanny agency in Vancouver is always looking for talented nannies! All interested candidates can apply directly on our website. Both part-time and full-time positions are available. Only qualified candidates will be contacted directly by our agency for an interview.

Job duties include taking care of household chores, preparing meals, and supervising children. It is important to note that a nanny is a person of trust and needs to be responsible and engaging with children. 2-3 years of experience is preferred.

All new employees will be required to provide a recent Criminal Record Check (executed within 6 months) including a Vulnerable Sector Screening.

How do I find a trustworthy nanny in Vancouver?2021-04-30T22:45:02+00:00

Finding a professional and trustworthy nanny can be challenging, especially for first-time seekers. Fortunately, the process can be made simple with the help of a nanny agency in Vancouver. Ace Personnel is a nanny agency committed to providing busy and working parents with safe and affordable childcare services. We only hire experienced, professional nannies who love working with children. Our employees are fully screened and First Aid/CPR trained for your security and peace of mind.

Start your nanny search here. Our agency can also be reached at 604.321.2778 or via email at contact@acepersonnel.ca. We look forward to hearing from you.

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