About Us

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Ace Personnel Team

ACE Personnel is a family owned and operated service founded in 1977 by Diane Anderson (“Mrs.A) . It began as a home based business and has since been devoted to helping the local community with childcare and home care solutions. Mrs. A took great pride in the fact that she was able to help others through elderly care and nanny placements. She took time to get to know her each of her clients and as a result developed lasting relationships with many of them.

As for the caregivers and nannies she employed, Mrs. A was incredibly nurturing towards them because so many were far away from their families and homes.

It is through Mrs. Anderson’s legacy that ACE Personnel has upheld its commitment to unparalleled service. We are dedicated to providing exceptional care to our clients; care that is personalized and unique to each family’s needs.

Our Team

diane anderson

Diane Anderson

Diane Anderson

Diane Anderson is the founder of ACE Personnel, established in 1977 as one of Vancouver’s original Caregiver & Nanny Agencies.

Rebecca

Becca is the daughter of the founder of ACE. Being raised in a family home filled with caregivers and nannies coming and going, Becca came to know the importance of caregivers and the impact they have on one’s wellbeing and quality of life. Her mother’s standards of ACE Personnel were impressed upon Becca early, as Diane would always say: “Seniors deserve to be treated with grace and dignity in their homes. Working parents and busy adults should be able to come home to happy children, a clean home, and dinner on the table so they can have quality time with their loved ones.” Having worked for ACE over the years as a young adult and having a twenty plus year background in real estate, Becca understands the importance of finding each family their perfect fit. Her skills of matching clients to their unique sets of needs and circumstances easily transferred over when she took over as the owner of ACE Personnel. A Vancouverite through and through, Becca always has her finger on the pulse. Becca loves her community: its happenings and the surrounding beauty. She esteems in her long-term, loyal friendships and family values. Becca currently resides on the west side with her family comprising of her husband, beautiful daughter, Bianca, and two dogs, Buddy and Sumo.

Hilda

Hilda or “Hildy” as fondly called by her clients has a Bachelor’s degree in Education as well as a Caregiver Certificate. Prior to joining Ace Personnel, Hilda was a Nurse’s Aide in Singapore for several years. Upon arriving in Canada, Mrs. Anderson recognized Hilda’s abilities and compassionate nature and hired Hilda as her own personal caregiver. Hilda developed a deep personal connection with Mrs. Anderson and quickly became her right hand woman, transitioning from caregiving to helping run the business. As a result of her rich experiences with Mrs. Anderson, Hilda has a natural instinct for finding the right match for families. She always works hard to find the most suitable caregiver by taking a personal interest in the client and their needs. Hilda’s charm and charisma is what appeals most to people and has helped her to create long-lasting relationships with her clients and caregivers. During her time off, Hildy is truly a social butterfly as she loves socializing at various community gatherings. Hilda also enjoys being in the great outdoors, walking her beloved dog, Sunnybuns, caring for her beautiful rose garden and camping rain or shine.

Janice

Janice was recommended from her school counselor at Churchill High School in her grade twelve year as a promising fit for ACE Personnel. She began in 1996 as a part-time office assistant and has steadily taken on numerous new responsibilities throughout the years. Janice is a resourceful individual who enjoys tackling a challenging situation. She is a skillful multi-tasker and is the go to person for all answers. Whatever your question may be – live in caregiver program, wages, work permits – Janice has the answer. She also has a knack for finding the perfect match for families seeking nannies. She has a rich understanding for what families need because of her extensive experience and great family values. Janice comes to life when she is around children. Her heavy involvement in her nephews’ lives goes to show her unwavering care and adoration for children. A truly family-oriented person, Janice spends her time off enjoying life’s pleasures, cooking, and entertaining with loved ones.  Janice will be on maternity for a year thanks to a new addition in her family… She and her husband welcomed their Christmas day miracle, baby Jonathan, over the 2015 holidays!  After years of helping other young families, we are so excited to see Janice take on motherhood!

Rhea with her mother and beautiful children

Rhea with her mother and beautiful children

Rhea

Rhea is the newest addition to our ACE team!  Rhea came to Canada as a nanny under the Live in Caregiver program in 2004 after working as a programmer in the Philippines. Since then, she has taken on a leadership role in the Filipino community of Vancouver.  Rhea is the epitome of a selfless citizen as her current hobbies include volunteering and actively helping newcomers to Canada unite and adjust comfortably.  Not only is she a board member for the Temporary Foreign Workers Cooperative BC, she also is involved in a movement reaching out to youth who are dependents of immigrant caregivers in the local community.  Rhea takes great pride in organizing events and volunteer initiatives for her community… all whilst being a mother of four children – 10, 14, 16, and 17 years old!  Rhea truly puts others before herself and we are thrilled that she has joined us at ACE Personnel, we love her already.

Bianca

Bianca is the daughter of proud mother, Becca and granddaughter of Diane, founder of Ace. Bianca is a third year business student at Simon Fraser University. She has grown up around the nanny and caregiver business and has learned from the legacy that her grandmother has left. Bianca loves being active as she enjoys a variety of sports, both indoors and outdoors. She is also heavily involved in the business administration student society at her university. Through her studies and experience with ACE, Bianca one day wishes to pursue a position in human resources.

Natasha

Natasha is a third year English-Literature major at the University of British Columbia. She has been employed by ACE since being in grade nine and has learned a tremendous amount about matching families with the right caregivers and nannies. Natasha has an undying passion for sports and loves interacting with children. She has often spent her summers working as a Day Camp Leader as well as working one on one with special needs children. On Saturdays, you can find Natasha in the ACE office, completing reference checks, interviewing candidates and helping new clients begin the process of acquiring a caregiver. As of January 2016, Natasha will be studying and traveling abroad in Australia for a semester!

Bianca, Amanda & Natasha

Amanda

Amanda is in her third year studying at the Haskayne School of Business at the University of Calgary.  She is immensely involved in her school community and we are so proud of how well she is doing!  Amanda spends her summers full-time in the office at ACE and during the school year, takes care of our payroll services from Calgary.  Amanda has a strong sense of family as she comes from a very large and loving family.  Recently, one of her family vacations consisted of over 50 family members, all on a cruise together!  She is also well loved by her friends and the people that surround her- at home in Vancouver, in Calgary and wherever else she goes!