(Updated June 29, 2021)

Looking to hire a professional nanny to take care of your children? Unsure about where to begin your search? If so, you came to the right place.

The following are frequently asked questions received by our nanny agency in Vancouver. We have published them in this blog to provide you with immediate answers.

Does Ace Personnel charge a registration fee for its nanny services?

No, our agency does not require a registration fee for you to start looking for a nanny to look after your children. It goes against our philosophy and policies to charge our clients unless a suitable match is found. If we successfully match your family with a nanny, we will charge you our standard placement fee.

What are your nanny hiring and interview process?

Our nanny interview process involves both the family and the potential candidate. We ask our clients to provide us with a detailed description of the job and the type of nanny that they require (e.g., a nanny for live-in nanny services). Once the details are received, one of our agents will begin interviewing potential candidates.

We offer our clients a 1-3 day paid trial option upon a successful match. The nanny will care for your children and we will quickly find out if they are the right fit for you and your children. If everything works out, you will hire the nanny and they will become your employee.

We require the following basic qualifications from our nannies:

  • Passionate about working with children.
  • 1-2 years of experience working in the vulnerable sector.
  • First Aid and CPR Training.
  • Vulnerable Sector Screening Clearance
  • English (spoken and written)
  • Ability to multi-task with minimal supervision.
  • Patient and reliable
  • References

What Nanny Services Do You Offer?

As a respected agency, we offer various Canadian nanny services, including caregiver services for children and the elderly. Our caregivers are available on a part-time, full-time, and live-in basis. You can review our Vancouver nanny rates on our website for your reference.

 What differentiates Ace Personnel from other agencies

From the moment you first contact us, you will sense the difference. We will do all we can to ensure that your needs and expectations are met.  Ace Personnel aims to build long-term relationships with both the families and nannies we work with. Our number one goal is to give you peace of mind.

How are Ace Personnel nanny candidates screened?

Our agency has the most rigorous screening process available. We interview each applicant to see if they meet our criteria for placement. All candidates who pass the initial interview then undergo a vulnerable sector screening and a driving record check. We also carefully check references both in writing and over the telephone.

What if it doesn’t work out with the nanny we hire?

One of the biggest benefits of working with a professional nanny agency is that we have a high success, satisfaction, and retention rate for our hires.  In the rare event that a nanny does not meet your expectation, we will be happy to help you find a replacement nanny.

Do you only place nannies from Canada?

We are not solely a ‘Filipino nanny agency in Vancouver’. Whether you are looking for a Canadian nanny or a nanny from abroad, Ace personnel can find the right nanny for you.

About Ace Personnel

Ace Personnel, a respected nanny agency in Vancouver for over 40 years, specializes in providing high-quality nanny services to clients all throughout British Columbia. Feel free to contact us if you require further information or clarification. We proudly serve our families with impeccable customer service and professionalism.